Comfort Double or Twin Room Extra Bed
- 3 Single beds
- Heating
- Bathtub
- Air conditioning
Hotel · Madrid · Community of Madrid
Crisol Via Castellana Hotel - Madrid
A 4-star stay on Madrid's main business artery, with 228 rooms, a 9/10 location score and a breakfast guests keep coming back to.
- Location score 9/10
- Breakfast rated highly by guests
- Rooms with bathtubs and air conditioning
8
Great
5272 reviews
Booking.com 8 · 5272 reviews
About
Crisol Via Castellana Hotel - Madrid
Crisol Via Castellana Hotel is a 4-star property set on Paseo De La Castellana, 220, in Madrid's business district. With 228 rooms spread across several categories, from Comfort Doubles to Family Rooms, it suits both business travellers and those exploring the city with family or friends.
Guests consistently praise the buffet breakfast, the spacious rooms and the helpful front desk. The hotel sits roughly 3.2 km from the National Museum of Natural Sciences, with the Gate of Europe and nearby shopping areas within walking distance. Transport links are convenient, with a metro and bus station close by.
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Lift
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Superb location for business and sightseeing — Set on Paseo De La Castellana with a 9/10 location score, it's a short walk to the Gate of Europe and across the street from shopping malls and markets. Metro and bus links are close by.
- Breakfast that earns repeated praise — The buffet breakfast is mentioned positively in several reviews for its variety and quality, including warm eggs, meats, fruit and everything guests needed.
- Spacious, clean rooms with good amenities — Guests describe rooms as spacious and clean, with bathtubs, air conditioning and comfortable beds. Higher-floor rooms offer views, and the Wi-Fi is fast.
- Helpful, friendly staff — Front desk staff receive consistent praise for being friendly and helpful, including providing city maps and tips at check-in.
–
Worth weighing
4 to weigh- Rooms and cleanliness score lower than other categories — With a rating of 6/10 for rooms and cleanliness, this area lags behind the hotel's location and dining scores. Some guests may find certain aspects of the rooms or upkeep less impressive.
- Paid parking only — The hotel offers paid parking, which could add to the overall cost of a stay. There's no free or valet option mentioned.
- No pets allowed — The hotel does not permit pets, so travellers with animals will need to look elsewhere or make alternative arrangements.
- Check-in window ends late, but check-out is early — Check-in runs from 14:00 to 23:59, while check-out is between 05:00 and 12:00 – a relatively narrow window for morning departures.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Classic Double or Twin Room
- 2 Single beds
- Heating
- Bathtub
- Air conditioning
Executive Double Room
- 1 King-size bed
- Heating
- Bathtub
- Air conditioning
Premium Double Room
- 1 King-size bed
- Heating
- Bathtub
- Air conditioning
Family Room
- 2 Double beds
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Lift
- Rooms/ Facilities for disabled
- Safe deposit box
Services
- Room service
- Laundry
- Car hire
- Fax/Photocopying
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Flat-screen TV
- Electric kettle
- Free toiletries
- Bathtub
Dining
- Bar/ Lounge area
- Buffet breakfast
Parking
- Paid parking
Family
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8/10 from 5,272 reviews
Booking.com · 8 · 5272 reviews
8Verified guest“Breakfast was excellent, with warm scrambled eggs, meats and fruit – a great start to the day.”
8Verified guest“The breakfast was marvellous and the twin/double room exceptional. The location is fantastic, a short distance from the Gate of Europe, with shopping malls and local markets just across the street.”
8Verified guest“Staff and location were the highlights – both were excellent.”
8Verified guest“A great location, convenient for getting around.”
8Verified guest“Breakfast was great by Spanish standards. The room and bathroom were very clean and spacious – we felt very comfortable here.”
8Verified guest“Had a great time with friends – we explored the nearby markets and a beautiful park. The rooms were spacious, the breakfast had everything we needed, and the staff were friendly and helpful.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Getting Around: The hotel is close to a metro and bus station, making it easy to reach any part of Madrid quickly. Many attractions, including the National Museum of Natural Sciences (3.2 km away), are accessible via public transport.
Nearby Highlights: The Gate of Europe is a short distance away, and there are shopping malls and local markets right across the street. A beautiful park is also within walking distance, according to guest reviews.
Paseo De La Castellana, 220, Madrid, Community of Madrid, 28046, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 05:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 228 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is from 05:00 to 12:00.
Is parking available at the hotel?
Yes, there is paid parking available on site.
Are pets allowed?
No, pets are not allowed at this hotel.
Does the hotel offer breakfast?
Yes, a buffet breakfast is available and is highly rated by guests for its variety and quality.
How far is the hotel from the National Museum of Natural Sciences?
The museum is approximately 3.2 km from the hotel.
The bottom line
Crisol Via Castellana Hotel offers a reliable, well-located base in Madrid's business district, with a standout breakfast and genuinely helpful staff. The weaker room cleanliness score and paid parking are worth weighing, but for the price, it's a solid choice.
8A dependable 4-star with a top location and a breakfast guests love.
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